1. Eligibility and account registration

You must be at least the age of majority in your jurisdiction to use the Service. When you create an account, you agree to provide accurate information and to keep your credentials secure.

If you are using the Service on behalf of an organization, you represent and warrant that you have authority to bind that organization to these Terms.

2. Subscriptions and billing

Certain features may require a paid subscription. Subscriptions are billed via our payment provider (Stripe). Pricing and plan details are displayed at checkout. Subscriptions automatically renew for successive periods unless you cancel before the renewal date. You may cancel at any time through your account settings or by contacting us. We offer a 30-day money-back guarantee for paid subscriptions.

Where UK GDPR or applicable data protection laws apply, we process personal data on one or more of the following legal bases:

• Performance of a contract with you, including providing access to the Service and managing subscriptions.
• Legitimate interests, including securing, maintaining, improving, and administering the Service.
• Compliance with legal obligations.
• Consent, where required by applicable law.

Where processing is based on consent, you may withdraw consent at any time.

3. Acceptable use

You agree not to:

• Use the Service in violation of any applicable law
• Attempt to gain unauthorized access to accounts, systems, or data
• Interfere with or disrupt the Service (including by abuse, scraping, or denial-of-service)
• Reverse engineer or attempt to extract source code except to the extent permitted by law

4. Customer content and privacy rights

You may upload or enter content into the Service (for example, portfolio names and site locations). You retain ownership of your content. You grant us a limited license to host, process, and display your content solely to provide the Service. Subject to applicable law, you may have the right to:

• Access your personal data
• Correct inaccurate personal data
• Request deletion of personal data
• Restrict or object to certain processing activities
• Receive a copy of your personal data in a portable format
• Withdraw consent where processing is based on consent

If you are located in the United Kingdom and believe that we have not handled your personal data appropriately, you have the right to lodge a complaint with the Information Commissioner's Office (ICO).

Your information may be processed in countries outside the United Kingdom. Where personal data is transferred internationally, we take reasonable steps to ensure appropriate safeguards are in place as required by applicable data protection laws, including reliance on adequacy regulations, contractual safeguards, or equivalent legal mechanisms where appropriate. Our Data Processing Addendum is available at climatepro.ai/dpa.

5. Intellectual property

The Service, including software, design, and trademarks, is owned by us and our licensors and is protected by applicable intellectual property laws.

6. Disclaimers

The Service is provided on an "as is" and "as available" basis. To the maximum extent permitted by law, we disclaim all warranties, representations, and conditions, whether express, implied, statutory, or otherwise, including any implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, reliability, or availability. Climate-related outputs, risk assessments, emissions estimates, adaptation recommendations, scenario analyses, and other outputs generated by the Service are provided for informational purposes only. Such outputs are based on assumptions, models, third-party datasets, and methodologies that may be incomplete, inaccurate, outdated, or subject to uncertainty. AI-generated insights, outputs or advice may contain errors, omissions, or inaccuracies and should be reviewed by qualified personnel before using such information. The Service does not provide legal, financial, investment, engineering, accounting, insurance, regulatory, or other professional advice. Users remain solely responsible for evaluating and verifying all outputs and determining their suitability for any particular purpose. You are responsible for independently evaluating the suitability of the Service for your use case. We do not warrant that the Service will be uninterrupted, error-free, secure, or free from harmful components, nor do we warrant the accuracy, completeness, or fitness for purpose of any output generated by the Service.

7. Customer Responsibilities

You are solely responsible for all decisions, actions, disclosures, filings, reports, investments, transactions, compliance activities, and business operations undertaken in reliance on the Service or its outputs. You acknowledge that the Service is intended to support, and not replace, professional judgment. You must independently review and evaluate all outputs before relying on them. You represent and warrant that you have all rights, permissions, and authority necessary to upload, submit, store, or process any data or content through the Service.

8. Indemnification

You agree to defend, indemnify, and hold harmless ClimatePro and its officers, directors, employees, contractors, and affiliates from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or relating to:

• your use of the Service;
• your violation of these Terms;
• your content, data, or materials submitted to the Service; or
• your violation of any rights of a third party, including intellectual property, confidentiality, privacy, or data protection rights.

9. Limitation of liability

To the maximum extent permitted by law, we will not be liable for indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues.

In no event shall ClimatePro's aggregate liability arising out of or relating to the Service or these Terms exceed the total amount paid by the customer to ClimatePro during the twelve (12) months preceding the event giving rise to the claim.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation.

10. Termination

We may suspend or terminate access to the Service if you violate these Terms or if necessary to protect the Service or other users.

11. Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction. Any attempted assignment in violation of this section shall be void.

12. Force majeure

Neither party will be liable for any failure or delay in performance under these Terms due to causes beyond its reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation, facilities, fuel, energy, labour, or materials.

13. Feedback

If you provide us with feedback or suggestions regarding the Service, you grant us a perpetual, irrevocable, royalty-free, worldwide license to use and incorporate such feedback for any purpose without compensation to you.

14. Governing law

These Terms are governed by the laws of England and Wales, and the courts of England and Wales shall have exclusive jurisdiction.

15. Contact

Questions about these Terms can be sent to support@climatepro.ai.

16. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will provide notice as required by law. The updated Terms will be posted on this page with a new effective date.